Terms of service
1 General
(1) Your contractual partner for all orders within the scope of this online offer is Influencer Fashion GmbH, c/o sprd.net AG, Auguststraße 11-13, 10117 Berlin, Germany (Commercial Register at Charlottenburg District Court, HRB 271990 B), hereinafter referred to as ‘INFLUENCER FASHION’.
(2) Conflicting or deviating terms and conditions of the customer shall only be binding if INFLUENCER FASHION has recognised them in writing.
2 Conclusion of contract
(1) The ‘offers’ contained on the website represent a non-binding invitation to the customer to place an order with INFLUENCER FASHION.
(2) The customer can place a selected or designed product in the virtual shopping basket without obligation. The contents of the shopping basket can be viewed at any time by clicking on the ‘Shopping basket’ button. The products can be removed from the shopping basket by clicking on the ‘Delete’ button. If the customer wishes to purchase the products in the shopping basket, they must click on the ‘Check out’ button.
(3) By submitting the completed order form on the INFLUENCER FASHION website via the ‘Buy now’ or ‘Pay with PayPal’ button, the customer submits a binding offer to conclude a contract with INFLUENCER FASHION. Before final submission, the customer has the opportunity to check the accuracy of their entries on an overview page and to correct them by selecting the ‘Back page’ button in the web browser.
INFLUENCER FASHION shall send the customer an order confirmation by e-mail in response to the customer's offer and shall check the feasibility of the customer's offer. The order confirmation does not constitute acceptance of the offer, but is only intended to inform the customer that his order has been received by INFLUENCER FASHION. The contract is only concluded when INFLUENCER FASHION ships the ordered product to the customer and confirms the shipment to the customer with a second e-mail (shipping confirmation). This does not apply if the customer selects a “prepayment” payment method in the ordering process; in this case, the request for payment already constitutes acceptance of the offer, which takes place within a maximum of 2 days after submission of the customer's binding offer. The following languages are currently available for the ordering process: German and English. INFLUENCER FASHION stores the contract information and sends the order data and these General Terms and Conditions of Business and Delivery to the customer by e-mail. The General Terms and Conditions of Business and Delivery can also be viewed at any time at https://knossi-shop.com/policies/terms-of-service. The details of past orders can also be viewed online on the INFLUENCER FASHION website in the customer's user account if the customer has set up a user account.
(4) The conclusion of the contract is subject to timely and complete delivery to INFLUENCER FASHION. This reservation shall not apply in the event of short-term delivery disruptions or if INFLUENCER FASHION is responsible for the non-delivery, in particular if INFLUENCER FASHION fails to enter into a congruent hedging transaction in good time. The customer shall be informed immediately of the non-availability of the service. If the consideration has been provided by the customer, this will be reimbursed.
3 Delivery/Shipping
(1) Delivery shall be made by a shipping service provider to be selected by INFLUENCER FASHION. The customer shall bear the shipping costs, which may depend on the order value and the location to which delivery is to be made. Current shipping prices can be viewed under delivery times and shipping costs.
(2) INFLUENCER FASHION is only entitled to make partial deliveries if
- the partial delivery can be used by the client within the scope of the contractual purpose,
- the delivery of the remaining ordered goods is ensured and
- the client does not incur any significant additional expenses or additional costs as a result.
4 Payment
(1) Payment shall be made by credit card, Paypal or other payment methods at the customer's discretion. INFLUENCER FASHION reserves the right to limit the choice of payment methods between which a customer can choose, depending on order value, shipping region or other objective criteria.
(2) If the method of payment chosen by the customer cannot be carried out despite INFLUENCER FASHION having carried it out in accordance with the contract, in particular because a debit from the customer's account is not possible due to insufficient funds in the customer's account or due to incorrect data being provided, the customer shall reimburse INFLUENCER FASHION or the third party commissioned by the customer to process the transaction for any additional costs incurred as a result.
(3) The Customer shall only be entitled to set-off or retention rights insofar as his claim has been legally established or is undisputed. In addition, the customer may only exercise a right of retention if the customer's claim is based on the same contractual relationship. In the event of defects in delivered goods, the customer's counter-rights shall remain unaffected.
(4) The customer agrees to receive only electronic invoices. The invoices shall be made available to the customer in PDF format by e-mail.
5 Retention of title
(1) The goods shall remain the property of INFLUENCER FASHION until the claims to which INFLUENCER FASHION is entitled under the contract have been settled.
(2) The customer is obliged to treat the goods with care until the transfer of ownership to him.
6 Warranty
(1) If there is a defect subject to warranty, the customer is entitled to demand subsequent performance, withdraw from the contract or reduce the purchase price within the framework of the statutory provisions. The customer shall only be entitled to claim damages in accordance with § 7.
(2) If the customer is an entrepreneur, the limitation period for warranty claims shall be one year. The statutory limitation periods shall apply exclusively to the customer's claims for damages in accordance with § 7.
7 Liability - Responsibility
(1) a) INFLUENCER FASHION shall be liable for damages, irrespective of the legal grounds, in the event of intent and gross negligence.
b) In the event of simple negligence, INFLUENCER FASHION shall only be liable aa) for damages resulting from injury to life, body or health or bb) for damages resulting from the breach of a material contractual obligation (obligation whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner regularly relies and may rely). In the event of a breach of a material contractual obligation, however, INFLUENCER FASHION's liability shall be limited to compensation for foreseeable, typically occurring damage.
c) Any liability on the part of INFLUENCER FASHION beyond that set out in this paragraph (1) is excluded, irrespective of the legal basis of the liability (including contractual liability, tort, negligence or any claims for indemnification)
d) Any exclusions or limitations of INFLUENCER FASHION's liability arising from this paragraph (1) shall not apply aa) if INFLUENCER FASHION fraudulently conceals a defect from the customer, bb) if INFLUENCER FASHION has given the customer a guarantee for the quality of the goods and cc) if INFLUENCER FASHION is liable regardless of fault on the basis of a statutory provision, including liability under the German Product Liability Act.
2) Insofar as INFLUENCER FASHION's liability is excluded or limited by paragraph (1), this shall also apply to any personal liability for damages of INFLUENCER FASHION's bodies, legal representatives, employees, representatives and vicarious agents.
8 Information on the right of withdrawal for consumers
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise the right of withdrawal, you must inform us (Influencer Fashion GmbH, c/o sprd.net AG, Auguststraße 11-13, 10117 Berlin, service-knossi@spreadgroup.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
Exceptions to the right of withdrawal
In particular, there is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back to us).
To Influencer Fashion GmbH, c/o sprd.net AG, Auguststraße 11-13, 10117 Berlin, service-knossi@spreadgroup.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the supply of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for communication on paper)
Date
(*) Delete as appropriate.
9 Technical and design deviations
INFLUENCER FASHION reserves the right to make customary deviations from the descriptions and information in our catalogs, including our website, with regard to fabric quality, color, weight, dimensions, design or similar characteristics of the goods, insofar as these deviations are reasonable for the customer. Reasonable reasons for changes may result from customary commercial fluctuations and technical production processes.
10 Dispute resolution
The European Commission will provide a platform for online dispute resolution (ODR) by 20 July 2025, which can be accessed at https://ec.europa.eu/consumers/odr. INFLUENCER FASHION is not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
11 Place of jurisdiction - place of performance - choice of law
(1) The place of performance for all deliveries is the registered office of INFLUENCER FASHION in Berlin.
(2) If the customer is a merchant within the meaning of the German Commercial Code (HGB), a legal entity under public law or a special fund under public law, the place of jurisdiction shall be Leipzig. In this case, INFLUENCER FASHION shall also be entitled to sue the customer at the court of the customer's registered office, at INFLUENCER FASHION's discretion. The same shall apply in the event that the customer does not have a general place of jurisdiction in Germany, moves his domicile or usual place of residence outside Germany after conclusion of the contract or his domicile or usual place of residence is unknown at the time the action is brought.
(3) The contract in accordance with these General Terms and Conditions of Business and Delivery shall be governed exclusively by the law of the Federal Republic of Germany. The application of the UN Convention on Contracts for the International Sale of Goods and any other intergovernmental agreements, even after their adoption into German law, is excluded. If the customer is a consumer and has his habitual residence abroad, mandatory consumer protection provisions of this country remain unaffected by the choice of law (Art. 6 para. 2 sentence 2 Regulation (EC) 593/2008).
(4) Should individual provisions of these General Terms and Conditions of Business and Delivery be invalid, the remainder of the contract shall remain valid. Insofar as provisions are invalid, the content of the contract shall be governed by the statutory provisions. However, the contract shall be invalid as a whole if adherence to it would constitute an unreasonable hardship for one of the contracting parties, even taking into account the amendment provided for in sentence 2.